Customer Service Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Chandigarh, Chandigarh
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

We are seeking a proactive Customer Service Associate to provide exceptional support to our clients and enhance their experience.

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About the role

As a Customer Service Associate, you will play a vital role in addressing customer inquiries and providing support through various channels, including phone, email, and chat. This position suits individuals who are passionate about customer service and enjoy helping others. You will be trained to handle customer concerns effectively and ensure a positive experience for every client.

Your responsibilities will include managing customer requests, resolving issues, and providing information about our products and services. This part-time role offers flexibility and the chance to develop your communication skills in a supportive environment. Join us to make a difference in customer satisfaction while building your career in customer service.

What you'll do

  • Address customer inquiries and provide support
  • Manage customer requests effectively
  • Resolve issues and ensure customer satisfaction
  • Provide information about products and services

What you'll need

  • Strong communication skills
  • Ability to work in a team
  • Customer-oriented mindset

Skills

Effective communication Problem-solving Interpersonal skills

Good to have

Experience with customer service software Basic knowledge of product offerings

Benefits

  • Flexible working hours
  • Training provided
  • Potential for career advancement

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What does the role of a Customer Service Associate involve?
You will handle customer inquiries, manage requests, and resolve issues.
Are there any specific qualifications required for this role?
No specific qualifications are needed; a strong desire to help customers is key.
Is this position remote, onsite, or hybrid?
This is a hybrid role with both remote and onsite work in Chandigarh.
What is the expected salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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