About the role
In the role of Customer Service Associate, you will be the first point of contact for customers, providing assistance and resolving inquiries. Your responsibilities will include handling customer queries via phone, email, and chat, ensuring a positive customer experience.
This position is suited for individuals who are patient, empathetic, and possess excellent communication skills. You will be working in a hybrid setup, allowing you to balance between onsite and remote work. Our client values team collaboration and offers training to equip you with the necessary skills to excel in this role.
What you'll do
- Responding to customer inquiries and resolving issues
- Providing information about products and services
- Maintaining records of customer interactions
- Collaborating with team members to improve service quality
What you'll need
- Bachelor's degree or equivalent experience
- Strong interpersonal skills
- Ability to work well in a team and independently
Skills
Excellent communication skills
Problem-solving abilities
Basic computer proficiency
Good to have
Experience with customer service software
Multilingual capabilities
Benefits
- Flexible working hours
- Training and development programs
- Health and wellness benefits
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Service Associate?
You'll assist customers with inquiries, handle complaints, and provide information about products and services.
Is this role remote or onsite?
This is a hybrid role, combining both onsite and remote work.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
What is the salary for this position?
The salary ranges from INR 18,000 to INR 30,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
Listing last updated