About the role
This role is ideal for individuals who enjoy interacting with people and solving problems. As a Customer Service Associate, you will address customer inquiries, resolve issues, and ensure customer satisfaction.
You will work in a fast-paced environment, where teamwork and communication are key. This position provides an excellent opportunity to develop customer service skills and learn about the industry while working alongside a supportive team.
What you'll do
- Assist customers with inquiries
- Resolve customer complaints and issues
- Maintain customer records
- Provide product information and support
What you'll need
- High school diploma or equivalent
- Excellent communication skills
- Ability to work in a team-oriented environment
Skills
Interpersonal Skills
Problem-Solving
Time Management
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Training provided for skill development
- Opportunity for career advancement
- Supportive work culture
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the main tasks for a Customer Service Associate?
You will assist customers with inquiries and resolve issues efficiently.
Is prior experience required for this role?
No, this role is open to fresh graduates.
Where is the job located?
The position is onsite in Salt Lake Sector V, Kolkata.
Listing last updated