About the role
As a Customer Service Associate, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience. Your role will involve handling customer complaints, providing product information, and maintaining high service standards. You will work in a dynamic team environment where your contributions can make a significant impact on customer satisfaction.
The ideal candidate will possess strong communication skills and a customer-centric approach. This position offers the opportunity for professional growth and development within the customer service field.
What you'll do
- Respond to customer inquiries
- Resolve customer complaints
- Provide product information
- Maintain customer satisfaction
What you'll need
- Experience in customer service
- Strong communication skills
- Problem-solving abilities
Skills
Communication
Customer-centric approach
Problem-solving
Good to have
Familiarity with CRM software
Experience in conflict resolution
Benefits
- Professional growth opportunities
- Dynamic work environment
- Team collaboration
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the key responsibilities for this role?
You will handle customer inquiries, resolve issues, and maintain service standards.
What qualifications do I need?
Previous experience in customer service is preferred.
What is the salary range for this position?
The monthly salary ranges from INR 20,000 to INR 30,000.
Is this an onsite position?
Yes, this role requires you to work onsite in Surat.
Listing last updated