Customer Service Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Mysuru, Karnataka
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Looking for a proactive Customer Service Associate to provide exceptional support to clients and enhance customer satisfaction.

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About the role

In this role, you will be the first point of contact for customers, addressing their inquiries and resolving issues promptly. Your responsibilities will include managing customer accounts, providing product information, and ensuring a positive customer experience. This position suits candidates who are passionate about helping others and enjoy working in a team-oriented environment.

The hiring company believes in empowering its employees and offers a supportive work culture that emphasizes growth and learning. You will have opportunities to enhance your skills in customer service and communication.

What you'll do

  • Answer customer inquiries via phone, email, or chat
  • Document customer interactions and feedback
  • Assist in managing customer accounts
  • Provide product and service information to customers

What you'll need

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Ability to work in a team

Skills

Excellent communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Experience in customer service Basic computer skills

Benefits

  • Flexible working hours
  • Training and development opportunities
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the main responsibilities of this role?
You will assist customers with inquiries, manage accounts, and resolve issues.
Is this position part-time or full-time?
This is a part-time role.
What qualifications are required?
No specific qualifications are needed, but good communication skills are essential.
What is the salary range for this position?
The monthly salary ranges from INR 15,000 to INR 25,000.
How do I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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