Customer Service Executive

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Ahmedabad, Gujarat
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Service Executive in Ahmedabad, where you will play a vital role in enhancing customer satisfaction.

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About the role

As a Customer Service Executive, you will be the primary point of contact for customers, addressing their inquiries and resolving issues efficiently. This role is perfect for recent graduates or those with minimal experience who are eager to develop their communication skills in a dynamic environment. You will receive comprehensive training and be part of a supportive team that values collaboration.

Your daily tasks will include handling customer calls, responding to emails, and providing product information. The ideal candidate will be motivated, adaptable, and keen on delivering exceptional service. Join us to kickstart your career in customer service and gain valuable experience in a professional setting.

What you'll do

  • Handle customer inquiries via phone and email.
  • Provide accurate product information and solutions.
  • Document customer interactions and feedback.
  • Collaborate with team members to enhance service delivery.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong verbal and written communication skills.
  • Basic computer proficiency.

Skills

Excellent communication skills. Problem-solving abilities. Customer-centric mindset.

Good to have

Experience in customer service. Familiarity with CRM software.

Benefits

  • Health insurance coverage.
  • Professional development opportunities.
  • Friendly and supportive team environment.

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, provide product information, and resolve issues.
Is there any training provided?
Yes, comprehensive training will be provided to help you succeed.
What is the minimum experience required?
This role is suitable for freshers with 0-2 years of experience.
What is the work schedule like?
This is a full-time onsite role, typically from Monday to Friday.
How do I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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