Customer Support Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Nagpur, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate in Nagpur, providing vital support to customers. Ideal for freshers looking to start their careers in customer service.

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About the role

In this role, you will serve as the first point of contact for customers, assisting with inquiries and resolving issues efficiently. You will be responsible for maintaining customer satisfaction through effective communication and problem-solving skills. This position is perfect for a motivated individual eager to learn and grow in a dynamic customer service environment.

Our client offers comprehensive training and support, fostering a culture of teamwork and professionalism. If you are passionate about helping others and have excellent interpersonal skills, this role will suit you well. Join a dedicated team that values your contributions and encourages personal development.

What you'll do

  • Assist customers with inquiries and issues
  • Provide accurate information regarding services and products
  • Document customer interactions for future reference
  • Collaborate with team members to improve service processes

What you'll need

  • Bachelor's degree or equivalent
  • Excellent communication skills
  • Basic computer skills

Skills

Strong verbal communication Problem-solving abilities Customer-focused attitude

Good to have

Familiarity with CRM software Basic knowledge of technical support

Benefits

  • Competitive salary
  • Health insurance
  • Opportunity for career growth

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the primary responsibilities of a Customer Support Associate?
You will assist customers with inquiries, resolve issues, and maintain customer satisfaction.
Is prior experience required for this role?
No, this position is suitable for freshers with no prior experience.
What is the work mode for this position?
The position is onsite in Nagpur.
What type of training will be provided?
Comprehensive training will be provided to help you succeed in your role.
How can I apply for this job?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹25,000–35,000 a month

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