About the role
As a Customer Support Associate, you will be the first point of contact for our clients' customers, handling inquiries, resolving issues, and ensuring a satisfactory customer experience. Your role will involve communicating via phone, email, and chat to assist customers with their queries.
This position is ideal for energetic individuals with strong interpersonal skills and a passion for customer service. You will receive training and support to help you succeed in this fast-paced environment, making it a great opportunity for fresh graduates looking to start their career in customer service.
What you'll do
- Handle customer inquiries
- Resolve customer issues
- Maintain customer records
- Provide feedback to improve services
What you'll need
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer skills
Skills
Customer service skills
Communication
Problem-solving
Good to have
Familiarity with CRM software
Multilingual skills
Benefits
- Competitive salary
- Health benefits
- Career growth opportunities
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What will my daily responsibilities be?
You will handle customer inquiries and resolve issues via multiple channels.
Do I need experience for this role?
No, we welcome candidates with little to no experience.
What type of training will I receive?
You will receive comprehensive training on our products and customer service protocols.
What is the work schedule like?
This is a full-time role with a fixed schedule.
Listing last updated