About the role
As a Customer Support Associate, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring customer satisfaction. This role is designed for individuals with a friendly demeanor and strong communication skills. You will work in a hybrid model, allowing you to balance between remote and onsite work.
This position offers a supportive environment where you can develop your customer service skills and gain valuable experience in handling customer interactions. If you are passionate about helping others and seeking a dynamic work atmosphere, this role is perfect for you.
What you'll do
- Assist customers with inquiries
- Resolve customer issues
- Maintain customer satisfaction
- Provide information about products and services
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Customer-oriented attitude
Skills
Excellent verbal communication
Problem-solving skills
Ability to work under pressure
Good to have
Familiarity with customer support software
Experience in a customer service role
Benefits
- Flexible working hours
- Opportunity for growth in customer service
- Supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the primary duties of a Customer Support Associate?
You will assist customers with inquiries, resolve issues, and ensure overall satisfaction.
What qualifications do I need?
A high school diploma or equivalent is required; customer service experience is a plus.
Is this position remote, onsite, or hybrid?
This is a hybrid position, allowing you to work both onsite and remotely.
What is the salary range for this role?
The salary ranges from INR 18,000 to INR 30,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
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