About the role
In this role, you will handle customer inquiries, provide assistance, and resolve issues via various communication channels. Ideal for fresh graduates, this position allows you to gain valuable experience in customer service while working remotely. You will receive training on best practices and company policies to ensure you provide the best possible support. The team values collaboration and encourages you to contribute your ideas for improving customer experience.
What you'll do
- Respond to customer inquiries through email and chat
- Assist customers with product-related issues
- Document customer interactions and feedback
- Collaborate with team members to improve service
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Basic computer literacy
Skills
Good listening skills
Problem-solving
Ability to work independently
Good to have
Familiarity with customer service software
Experience in handling customer queries
Benefits
- Flexible working hours
- Remote work opportunity
- Training and development support
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the working hours for this part-time role?
The working hours are flexible, allowing you to choose shifts that suit your schedule.
What tools will I use for customer support?
You will use company-specific software for managing customer inquiries and support tickets.
Is prior experience in customer service required?
No, prior experience is not necessary as training will be provided.
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