Customer Support Executive

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Nashik, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client’s dynamic team as a Customer Support Executive in Nashik. You'll provide exceptional service and support to customers.

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About the role

As a Customer Support Executive, you will be the first point of contact for customers, assisting them with inquiries and resolving issues promptly. This role is perfect for individuals who are passionate about helping others and enjoy a fast-paced environment. You will work closely with the support team to ensure customer satisfaction is achieved consistently.

In this position, you will engage with customers via telephone, email, and chat, ensuring that all interactions are positive and beneficial. The ideal candidate should have strong communication skills and the ability to empathize with customers, creating a welcoming atmosphere. This is a fantastic opportunity for recent graduates looking to start their careers in customer service.

What you'll do

  • Provide exceptional customer service support via various channels.
  • Assist customers in resolving issues and inquiries.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance customer experience.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent communication skills. Problem-solving abilities. Customer-oriented mindset.

Good to have

Familiarity with CRM software. Basic computer skills.

Benefits

  • Comprehensive training program.
  • Performance-based incentives.
  • Opportunities for career advancement.

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the main responsibilities of this role?
You will assist customers with inquiries, resolve issues, and provide information about products and services.
Is prior experience required for this position?
No, this position is suitable for candidates with 0-2 years of experience.
What is the work schedule like?
The role requires you to work onsite during standard business hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
What is the salary range for this role?
The salary range is between INR 25,000 to INR 40,000 per month.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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