About the role
In this role, you will handle customer inquiries and resolve issues via phone, chat, or email. You will be the first point of contact for customers seeking assistance with products or services. This position is ideal for freshers or those with minimal experience who have a passion for helping others.
You will receive training and ongoing support to develop your skills in customer service. Our client values a friendly and efficient approach to customer interactions, and you will play a key role in maintaining customer satisfaction and loyalty.
What you'll do
- Handle customer inquiries and complaints
- Provide product/service information
- Document interactions with customers
- Maintain a positive and professional attitude
What you'll need
- Good verbal and written communication skills
- Basic computer proficiency
- Ability to work independently
Skills
Excellent communication skills
Problem-solving abilities
Customer-oriented mindset
Good to have
Familiarity with CRM systems
Previous experience in customer service
Benefits
- Flexible working hours
- Work from the comfort of your home
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the main tasks of a Customer Support Executive?
You will respond to customer inquiries and resolve issues through various communication channels.
Is this a work-from-home job?
Yes, this role is remote, allowing you to work from home.
What qualifications are needed?
No specific qualifications are required; a good communication skill is essential.
What is the salary range for this position?
The salary ranges from INR 15,000 to INR 25,000 monthly.
How do I apply for this job?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
Listing last updated