About the role
As an IT Support Associate, you will troubleshoot hardware and software issues, assisting employees with their technical needs. You'll be part of a collaborative team that values problem-solving and technical expertise. This role suits individuals who are passionate about technology and have a keen interest in supporting users. The hybrid work model offers flexibility while maintaining a strong team presence.
What you'll do
- Provide technical support to employees
- Diagnose and resolve IT issues
- Maintain IT inventory
- Document support interactions
What you'll need
- Bachelor's degree in IT or related field
- Basic knowledge of networks and systems
- Strong troubleshooting skills
Skills
Analytical skills
Technical knowledge
Customer service orientation
Good to have
Experience with ticketing systems
Knowledge of database management
Benefits
- Health insurance
- Flexible work hours
- Career development opportunities
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What types of issues will I be handling?
You will address hardware malfunctions, software installations, and network connectivity issues.
Is training provided for this role?
Yes, comprehensive training will be provided to familiarize you with our systems.
What are the working hours for this position?
Standard working hours are 9 AM to 6 PM, with flexibility for hybrid work.
Listing last updated
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