Junior Customer Service Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹20,000–25,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Hybrid
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–22,400 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Junior Customer Service Associate in Ghaziabad to provide exceptional support to customers and enhance their experience.

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About the role

In the role of Junior Customer Service Associate, you will be the first point of contact for customers, providing assistance through various communication channels. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This position is perfect for individuals who are passionate about delivering excellent service and building strong customer relationships.

You will work in a hybrid environment, allowing flexibility while ensuring you meet the needs of our customers effectively. As part of a supportive team, you will receive comprehensive training to enhance your skills and career development.

What you'll do

  • Respond to customer inquiries
  • Resolve customer issues
  • Provide product information
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to work in a team

Skills

Communication skills Problem-solving abilities Basic computer skills

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Comprehensive training program
  • Career development opportunities
  • Flexible work environment

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What will my daily tasks look like?
You will handle customer inquiries, provide information about products, and resolve issues.
Do I need previous customer service experience?
No, this position is suitable for fresh graduates or candidates with limited experience.
What is the work schedule for this role?
The role involves a hybrid work mode with both onsite and remote responsibilities.
What is the salary range for this position?
The monthly salary ranges from INR 20,000 to INR 25,000.
How do I apply for the position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Junior Customer Service Associate

₹20,000–25,000 a month

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