Junior Customer Service Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹10,000–15,000 a month
Location
Guwahati, Assam
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
General

Join our team as a Junior Customer Service Associate in Guwahati. Ideal for candidates looking to enhance their communication skills.

Apply now

About the role

In this role, you will engage with customers to address inquiries, provide information, and resolve issues. You will work as part of a dedicated team focused on delivering excellent customer service. This position is perfect for individuals looking to start their careers in customer service and develop essential communication and problem-solving skills. You will gain valuable experience in a supportive environment.

What you'll do

  • Respond to customer inquiries
  • Assist in resolving issues
  • Provide product information
  • Maintain customer records

What you'll need

  • High school diploma
  • Strong communication skills
  • Customer-focused attitude

Skills

Good verbal communication Active listening Problem-solving skills

Good to have

Experience with CRM software Familiarity with customer service principles

Benefits

  • Flexible part-time hours
  • Training and development opportunities
  • Experience in customer service

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

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Questions about this job

What will my responsibilities include?
You will handle customer inquiries, assist with problem resolution, and provide product information.
Do I need prior experience for this role?
No, we welcome freshers and provide training.
What are the working hours for this position?
This is a part-time role with flexible hours.
What qualities are important for success?
Strong communication skills and a positive attitude are essential.

Listing last updated

All career guides

Junior Customer Service Associate

₹10,000–15,000 a month

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