About the role
As a Customer Experience Associate, your role is to interact with customers to understand their needs and provide solutions. You will be the face of our company, ensuring that every customer’s experience is positive and fulfilling. If you are empathetic, have strong problem-solving skills, and enjoy helping others, this role is perfect for you. Join our team in Park Street, Kolkata, where you can make a real difference in customer satisfaction.
What you'll do
- Address customer inquiries
- Provide solutions to issues
- Gather feedback for improvement
- Support the customer service team
What you'll need
- Bachelor's degree or equivalent experience
- Experience in customer service
- Strong communication skills
Skills
Empathy
Problem-solving
Strong verbal communication
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Health insurance
- Career development programs
- Employee discounts
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Experience Associate?
You will handle customer inquiries, provide solutions, and ensure customer satisfaction.
Is this position onsite or remote?
This is an onsite position in Park Street, Kolkata.
What qualifications do I need?
You should have relevant experience in customer service and good communication skills.
What is the salary range?
The salary ranges from INR 22,000 to INR 38,000 per month.
Listing last updated
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