Customer Experience Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Kota, Rajasthan
Work mode
Hybrid
Job type
Full time
Experience
1–2 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join us as a Customer Experience Associate and enhance customer interactions while working in a hybrid environment.

Apply now

About the role

In this role, you will be responsible for engaging with customers to provide support, resolve inquiries, and ensure satisfaction. You will work closely with various teams to track customer issues and implement solutions. This position is ideal for individuals who enjoy problem-solving and have a passion for customer service. The hybrid work mode allows flexibility while still being part of a collaborative team.

What you'll do

  • Handle customer inquiries
  • Resolve issues efficiently
  • Collaborate with internal teams
  • Track customer feedback

What you'll need

  • Bachelor's degree in any field
  • Excellent communication skills
  • Prior experience in customer service is a plus

Skills

Communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Familiarity with CRM software Basic data entry skills

Benefits

  • Flexible work schedule
  • Professional development opportunities
  • Performance-based bonuses

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like?
You will handle customer inquiries, provide solutions, and collaborate with internal teams.
Are there opportunities for career growth?
Yes, high performers may have opportunities for advancement within the company.
What type of training will be provided?
Comprehensive training will be provided to help you excel in your role.

Listing last updated

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Customer Experience Associate

₹20,000–30,000 a month

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