Customer Service Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Gurugram, Haryana
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Become a part of our client's team as a Customer Service Associate and help deliver excellent customer experiences.

Apply now

About the role

In this role, you will be the first point of contact for customers, addressing their inquiries and providing support. This position is perfect for recent graduates looking to begin their careers in customer service. You will handle customer calls, emails, and chat inquiries while ensuring a high level of satisfaction. Our client offers a supportive environment and training to help you excel in your role.

What you'll do

  • Handle customer inquiries
  • Provide product information
  • Resolve issues promptly
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Basic computer skills

Skills

Excellent communication Problem-solving Customer focus

Good to have

Knowledge of customer service software Experience in a similar role

Benefits

  • Flexible working hours
  • Training and development opportunities
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the key responsibilities?
You will manage customer inquiries through various channels and provide solutions to enhance customer satisfaction.
Is this role suitable for freshers?
Yes, this position is ideal for candidates with little to no experience.
What is the work mode for this position?
This is a hybrid role, allowing flexibility between onsite and remote work.
What skills are required?
Strong communication skills and a customer-oriented mindset are essential.
How do I apply?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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