About the role
As a Customer Service Associate, you will be the first point of contact for our clients, helping them with inquiries and resolving issues. This role is perfect for individuals with a passion for customer service and strong communication skills. You will work in a hybrid model, allowing you the flexibility to work from home and the office.
Your responsibilities will include answering customer queries via phone and email, maintaining customer records, and ensuring high satisfaction rates. You will receive comprehensive training and ongoing support to help you excel in your role and contribute to our client's success.
What you'll do
- Respond to customer inquiries via phone and email
- Maintain accurate customer records
- Resolve customer issues in a timely manner
- Achieve high customer satisfaction rates
What you'll need
- Bachelor's degree or equivalent experience
- Strong communication skills
- Basic computer proficiency
Skills
Good to have
Benefits
- Flexible hybrid work environment
- Comprehensive training program
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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