Customer Service Executive

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Kolkata, West Bengal
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Service Executive in Kolkata, where your communication skills will shine.

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About the role

As a Customer Service Executive, you will be at the forefront of our client interaction, providing exceptional support and solutions. Daily tasks will include handling customer inquiries, resolving issues, and ensuring customer satisfaction. This role suits individuals who are passionate about helping others and are skilled in effective communication.

Our team fosters a collaborative environment that encourages growth and development. You will be trained to handle various situations and will have the opportunity to learn about our products and services thoroughly. We are looking for enthusiastic candidates who can contribute positively to our customer experience.

What you'll do

  • Handle customer inquiries
  • Resolve issues effectively
  • Ensure customer satisfaction
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team

Skills

Excellent verbal communication Problem-solving Customer-oriented mindset

Good to have

Experience in customer service Basic computer skills

Benefits

  • Health insurance
  • Performance bonuses
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, resolve issues, and maintain a high level of customer satisfaction.
What qualifications do I need?
A high school diploma or equivalent and good communication skills are required.
Is there room for growth in this position?
Yes, we encourage career development and provide training for advancement.
What is the work environment like?
The role is onsite in a collaborative and supportive team atmosphere.
How do I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Service Executive

₹25,000–35,000 a month

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