About the role
In this role, you will be the first point of contact for customers, providing assistance and resolving queries. You will handle incoming calls and emails, ensuring timely responses and maintaining customer satisfaction. This position is ideal for freshers eager to learn in a dynamic environment, where you will receive training and support from a friendly team. If you have a passion for helping others and are looking for your first step in the customer service field, this is the perfect opportunity for you.
What you'll do
- Handle customer inquiries via phone and email
- Provide product information and support
- Resolve customer complaints effectively
- Maintain accurate records of interactions
What you'll need
- Bachelor's degree or equivalent
- Excellent verbal and written communication
- Basic computer skills
Skills
Communication skills
Problem-solving
Attention to detail
Good to have
Experience with CRM software
Basic sales knowledge
Benefits
- Training and development opportunities
- Friendly work environment
- Health insurance
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What are the key responsibilities of this role?
You will assist customers with inquiries, resolve issues, and ensure high levels of customer satisfaction.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.
What is the work schedule like?
It is a full-time position, typically from Monday to Friday, with occasional weekend shifts.
Listing last updated
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