Customer Service Executive

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹30,000–50,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Contract
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Service Executive to enhance customer satisfaction through effective communication and problem-solving.

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About the role

In this role, you will be the frontline representative for our client's services, interacting with customers to resolve inquiries and issues. You will be responsible for providing accurate information, managing customer accounts, and ensuring a positive customer experience. This position is ideal for individuals with a passion for helping others and strong communication skills.

You will join a supportive team that values collaboration and customer feedback, empowering you to make a real difference in the customer journey. If you enjoy working in a fast-paced environment and have a knack for problem-solving, this role is for you.

What you'll do

  • Respond to customer inquiries
  • Manage customer accounts
  • Resolve issues and complaints
  • Maintain customer satisfaction

What you'll need

  • High school diploma or equivalent
  • Experience in customer service
  • Strong communication skills

Skills

Communication Problem-solving Customer focus

Good to have

CRM software familiarity Conflict resolution skills

Benefits

  • Competitive salary
  • Career growth opportunities
  • Health insurance benefits

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the duties involved in this job?
You will handle customer inquiries, assist with account management, and resolve issues promptly.
What experience is required for this role?
1-3 years of experience in customer service or related fields is preferred.
What is the salary range for this position?
The monthly salary ranges from INR 30,000 to INR 50,000.
Is this a remote position?
No, this is an onsite position in Lower Parel, Mumbai.
How can I apply for this job?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Service Executive

₹30,000–50,000 a month

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