Customer Service Representative

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Hyderabad, Telangana
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Service Representative in Hyderabad to provide exceptional service and support to clients.

Apply now

About the role

In the role of Customer Service Representative, you will be the first point of contact for our client's customers, addressing inquiries and resolving issues effectively. You will handle customer communication through various channels, ensuring a high level of customer satisfaction. Ideal candidates will have strong communication skills and a passion for delivering excellent service.

You will benefit from comprehensive training and an engaging work environment that promotes career growth. This position is perfect for individuals who thrive in a dynamic setting and are eager to enhance their customer service skills while being part of a supportive team.

What you'll do

  • Manage customer inquiries and complaints
  • Provide accurate product information
  • Collaborate with team members to enhance service quality

What you'll need

  • Bachelor's degree preferred
  • 1-3 years of experience in customer service
  • Strong verbal and written communication skills

Skills

Excellent communication skills Problem-solving skills Customer-centric approach

Good to have

Familiarity with CRM software Multilingual abilities

Benefits

  • Competitive salary
  • Hybrid work model
  • Career development opportunities

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like for a Customer Service Representative?
You will manage customer inquiries, provide solutions, and ensure a positive experience through various communication channels.
What skills are essential for this role?
Strong communication, problem-solving abilities, and a customer-oriented mindset are crucial.
Is there an opportunity for growth in this position?
Yes, there are many opportunities for advancement within the customer service division.

Listing last updated

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Customer Service Representative

₹25,000–40,000 a month

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