Customer Service Representative

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Pune, Maharashtra
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
Customer Service

Join our client as a part-time Customer Service Representative in Pune. Perfect for individuals with a knack for helping others.

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About the role

As a Customer Service Representative, your main responsibility will be to assist customers with inquiries, resolve issues, and ensure overall satisfaction. This part-time role offers a hybrid working environment, allowing you to balance work and personal commitments. Ideal candidates should have strong communication skills and a customer-oriented mindset. You will be part of a supportive team that values providing exceptional service and resolving customer concerns efficiently.

What you'll do

  • Assist customers with inquiries
  • Resolve customer issues
  • Provide excellent service
  • Maintain accurate records of customer interactions

What you'll need

  • 1-3 years of experience in customer service
  • Strong communication skills
  • Problem-solving abilities

Skills

Communication Problem-solving Customer-oriented

Good to have

Familiarity with CRM software Conflict resolution skills

Benefits

  • Flexible working hours
  • Opportunity to work in a dynamic environment
  • Growth and learning opportunities

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What does a typical day look like in this role?
You will assist customers with inquiries and resolve issues through various channels.
Is this position full-time or part-time?
This is a part-time position with flexible hours.
What are the salary expectations?
The salary ranges from INR 20,000 to INR 30,000 monthly.
Do I need prior experience in customer service?
1-3 years of customer service experience is preferred.
How can I apply for this role?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

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Customer Service Representative

₹20,000–30,000 a month

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