About the role
As a Customer Support Associate, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. This entry-level position is perfect for individuals looking to start their careers in customer service. You will work onsite in Guwahati and receive training to enhance your communication and problem-solving skills, making it a great opportunity for freshers.
What you'll do
- Respond to customer queries via phone or email
- Provide product information and assistance
- Document customer interactions
- Assist in resolving customer issues
What you'll need
- High school diploma or equivalent
- Good communication skills
- Basic computer proficiency
Skills
Strong verbal communication
Problem-solving skills
Empathy and patience
Benefits
- Career advancement opportunities
- Comprehensive training program
- Friendly work environment
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What will my daily tasks involve?
You will handle customer inquiries, provide information, and resolve complaints.
Is prior experience required?
No, we welcome fresh graduates and provide complete training.
What are the working hours for this position?
You will typically work shifts from 9 AM to 6 PM.
Listing last updated