Customer Support Executive

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kanpur, Uttar Pradesh
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Customer Service

Join our client as a part-time Customer Support Executive in Kanpur.

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About the role

As a Customer Support Executive, your primary role will be to assist customers with their inquiries and provide solutions to their problems. You will be the first point of contact for customers, making this a vital role in ensuring a positive customer experience. Ideal candidates should have excellent communication skills and a passion for helping others.

You will work alongside a dedicated team, where you will be trained to handle various customer service platforms and tools. This part-time role offers flexibility while allowing you to build valuable skills in customer relations and support.

What you'll do

  • Assist customers with inquiries
  • Provide timely solutions
  • Maintain customer satisfaction
  • Collaborate with the support team

What you'll need

  • Bachelor's degree or equivalent experience
  • 1-3 years in customer service
  • Strong communication skills

Skills

Communication Problem-solving Empathy

Good to have

CRM software knowledge Multilingual skills

Benefits

  • Flexible working hours
  • Skill development opportunities
  • Positive work environment

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

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Questions about this job

What are the main responsibilities of a Customer Support Executive?
You will assist customers with inquiries and provide solutions.
Is prior experience necessary for this role?
A minimum of 1 year in customer service is preferred.
What are the working hours for this part-time role?
Working hours will vary and can be discussed during the interview.
How can I apply for this position?
Click "Apply Now" on this page to apply through MetroHires. MetroHires is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹15,000–25,000 a month

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