About the role
As a Junior Customer Support Associate, you will be the first point of contact for customer inquiries and concerns. Your role will involve answering phone calls, responding to emails, and providing assistance to customers through various channels. You will need to ensure customer satisfaction by resolving issues promptly and effectively.
This position suits individuals who possess excellent communication skills and have a passion for helping others. You will work in a dynamic environment where teamwork and collaboration are encouraged. By joining this team, you can gain valuable experience in customer service and develop your professional skills.
What you'll do
- Answer customer inquiries
- Resolve customer issues
- Provide support through multiple channels
- Maintain customer records
What you'll need
- High school diploma or equivalent
- Good verbal and written communication skills
- Basic computer knowledge
Skills
Good to have
Benefits
- Health insurance
- Opportunities for growth
- Flexible work environment
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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