About the role
In the role of Customer Support Associate, you will be responsible for addressing customer inquiries and providing solutions to their issues via phone, email, or chat. This is a great opportunity for recent graduates who are looking to gain experience in customer service and develop their communication skills.
Working remotely, you'll be part of a supportive team that values customer satisfaction and aims to deliver outstanding service. If you have a passion for helping others and are looking to begin your career in customer support, this position is for you.
What you'll do
- Address customer inquiries
- Provide solutions to customer issues
- Maintain customer records
- Ensure customer satisfaction
What you'll need
- High school diploma or equivalent
- Basic computer skills
- Good verbal communication skills
Skills
Communication
Problem-solving
Empathy
Good to have
Experience with customer service software
Familiarity with CRM tools
Benefits
- Flexible working hours
- Work from home
- Opportunity to develop customer service skills
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What will my main duties be?
You will assist customers with inquiries and provide solutions via phone, email, or chat.
Is this a remote position?
Yes, this is a part-time remote position.
What skills are needed for this role?
Strong communication and problem-solving skills are essential.
Listing last updated