About the role
As a Customer Support Associate, you will be responsible for handling customer inquiries, resolving issues, and providing assistance through various channels. This role is well-suited for individuals who have strong communication skills and a passion for helping others.
You will be trained on our products and systems, allowing you to deliver effective solutions to our customers. Working remotely, you'll enjoy flexibility in your work environment while being part of a supportive team.
What you'll do
- Respond to customer inquiries via phone, email, or chat
- Resolve customer issues in a timely manner
- Maintain customer records and document interactions
- Collaborate with other departments to enhance customer satisfaction
What you'll need
- High school diploma or equivalent
- Strong verbal and written communication skills
- Proficiency in using computers and customer support software
Skills
Problem-solving skills
Empathy and patience
Adaptability
Good to have
Experience in customer service roles
Knowledge of CRM software
Benefits
- Work from home flexibility
- Competitive salary
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — MetroHires never asks candidates for money.
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Questions about this job
What types of inquiries will I handle?
You will assist customers with product inquiries, order issues, and general support.
Is training provided for this position?
Yes, comprehensive training will be provided to new hires.
What is the salary range for this role?
The salary ranges from INR 20,000 to INR 30,000 per month.
Listing last updated
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