Customer Support Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹15,000–22,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our client as a Customer Support Associate and assist customers while working remotely from Thiruvananthapuram.

Apply now

About the role

As a Customer Support Associate, you will deliver exceptional support to customers through phone, email, and chat. This part-time role is ideal for individuals seeking to gain experience in customer service while enjoying the flexibility of remote work. Your main responsibility will be to address customer inquiries, resolve issues, and ensure satisfaction through effective communication.

Joining a dynamic team that values collaboration, you will have the opportunity to enhance your customer service skills and gain insights into the industry. Ideal candidates should possess strong communication abilities, a friendly demeanor, and the capacity to work independently. This position not only provides valuable experience but also allows you to work comfortably from home.

What you'll do

  • Handle customer inquiries
  • Provide support via multiple channels
  • Resolve customer issues
  • Maintain customer satisfaction

What you'll need

  • High school diploma
  • Good communication skills

Skills

Communication Problem-solving

Good to have

Experience in customer service Familiarity with CRM software

Benefits

  • Flexible work hours
  • Remote work opportunity
  • Skill development

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Support Associate?
You will assist customers through phone, email, and chat, addressing inquiries and resolving issues.
Is this position remote?
Yes, this role is fully remote.
What qualifications do I need?
No specific qualifications are required, but strong communication skills are essential.
How many hours will I work per week?
As a part-time position, hours may vary, but typically range from 20 to 30 hours per week.

Listing last updated

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Customer Support Associate

₹15,000–22,000 a month

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