Customer Support Associate

MetroHires · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Remote
Job type
Contract
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

As a Customer Support Associate, you will provide top-notch support to our client's customers. Ideal for fresh graduates looking to start in customer service.

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About the role

Join our client as a Customer Support Associate in Ghaziabad, where you'll play a vital role in assisting customers with their inquiries and issues. This position is perfect for fresh graduates eager to launch their careers in customer service.

In this role, you will handle customer queries through various communication channels, ensuring timely and effective resolutions. You will also provide product information, assist with order processing, and maintain accurate records of customer interactions.

Our client offers a supportive work environment, opportunities for professional growth, and the chance to develop valuable skills in communication and problem-solving. If you're passionate about helping others and enjoy working in a dynamic team, this is the ideal opportunity for you.

What you'll do

  • Handle customer inquiries
  • Provide product information
  • Resolve customer issues
  • Maintain customer satisfaction

What you'll need

  • High school diploma or equivalent
  • Strong problem-solving skills
  • Ability to work independently

Skills

Problem-solving Communication Empathy

Good to have

Experience with customer service software Multilingual skills

Benefits

  • Flexible working hours
  • Remote work opportunity
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — MetroHires never asks candidates for money.

Apply now

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Questions about this job

What are the daily tasks of a Customer Support Associate?
You will respond to customer inquiries, troubleshoot issues, and provide assistance via various communication channels.
What qualifications do I need?
A high school diploma or equivalent is required; previous experience in customer service is a plus.
Is this a remote position?
Yes, this role is fully remote.
What is the expected salary?
The salary ranges from INR 20,000 to INR 35,000 per month.
Are there opportunities for advancement?
Yes, there are growth opportunities within the customer service department.

Listing last updated

Customer Support Associate

₹20,000–35,000 a month

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